Free standard shipping on orders over $150
Shipping Dates Vary
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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The Challenger 12 features a realistic fuel tank design that cleverly doubles as a spacious storage compartment. Your child can conveniently store their belongings while enjoying their ride, adding practicality and functionality to the motorcylce's design.
Featuring a powerful 160W hub motor, this electric ride is the perfect companion for your child's safety and enjoyment. With its smooth power delivery, they can experience the thrill of riding while ensuring their well-being. Let them embark on exciting adventures worry-free, thanks to the Challenger 12's promise of fun and safety.
Powered by a 21.9V 5.2A lithium-ion battery, your child can enjoy hours of uninterrupted excitement and adventure. Say goodbye to battery worries and hello to endless playtime. Let our reliable battery fuel their joy and your peace of mind.
Thrilling Adventures with 3-Speed Transmission! Experience the excitement of three adjustable speeds, allowing your child to conquer different terrains and enjoy exhilarating rides. Let them explore the world with versatile speed options.
The Challenger 12 Safety is Always A Top Priority- Our Kids Motorbike has a 3 Speed limit, maximum speed of 5Mph, 8Mph, and 10Mph respectively for each speed mode. And if the maximum speed exceeds 10mph, a speeding alarm will sound to add extra protection for your kid's safety while riding. Plus, it has a max riding distance of 10 miles when fully charged, can last about 60 minutes of continuous play. (Note: Actual riding distance/time may vary due to road conditions and rider weight).
Cancellation: You can request a full refund before an item ships. Order cancellation is not possible after an item has been shipped out.
Returns (if applicable): Customers have the right to apply for a return within 15 days after being delivered to you. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please contact emotionsportsreturns@gmail.com for assistance. We will help you create a return label and process your refund after receiving your returned items.
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable): If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund, please contact us at emotionsportreturns@gmail.com.
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