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RETURN POLICY With exceptions stated in writing by E-Motion Sports Inc, you may not cancel an accepted order without our prior written consent that may be withheld at our discretion. If items are lost or damaged in transit, please contact E-Motion Sports Customer Service 949-791-2010 during business hours, or email emotionsportsreturn@gmail.com Payment. We reserve the right to change available payment and financing options at any time without notice. All customer orders must be paid in full prior to shipment. Provided they are associated with a U.S. billing address, we accept most major credit cards issued in the United States.. Other forms of payment and/or financing may be available as described on the product page or during the checkout process. Shipment of any order is subject to verification of payment information and availability of funds. Shipping. E-Motion Sports displays available shipping options during a visitor’s checkout. Any timeframe provided by E-Motion Sports provides an estimate for when the product(s) may ship or be delivered. While we do our best to meet that timeframe, it is not a guarantee. Physical delivery confirmation of your order can be determined by many events beyond our control. E-Motion Sports cannot be held liable for late deliveries. If you no longer have use for an item due to a late delivery, please contact our Customer Service Department immediately. You can also refer to our return policy for available options E-MOTION SPORTS INC. offers a 7-DAY FROM RECEIVING YOUR ITEM SATISFACTION GUARANTEE RETURN POLICY. CONTACT US WITH THE FOLLOWING INFORMATION: EMAIL: emotionsportsreturn@gmail.com SUBJECT: RETURN ITEM(S) CUSTOMER INFORMATION: NAME/RETURN ADDRESS/PHONE # PURCHASE DATE ITEM BEING RETURNED REASON FOR RETURN
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RAEV BULLET V2
(VERSION SE NOT AVAILABLE)
Top Speed
Max Range
Battery
With a distinguished design background from Honda, we bring a unique perspective to the design that sets us apart from the competition. Fusing retro style with modern reliability, offering a timeless look and powerful features for a superior riding experience. Join us on the journey and experience the RAEV difference for yourself.
With increased power, safety is a priority. The Bullet V2 now features a hydraulic brakes system for better stopping power, providing reliable braking when you need it.
Bullet V2 is now compatible with RAEV foot pegs and rear racks, also upgradeable to color screen display
The Bullet features a removable 48V 13Ah battery. With a range of up to 50 miles, you'll never worry about running out of power during your daily commute or weekend adventures.
The Bullet's 750W motor with 70Nm of torque ensures a top speed of 28mph. This efficient power is perfect for zipping through city streets and keeping up with traffic. The bike comes pre-programmed as a Class 2 e-bike, but can be unlocked to reach its full potential.
The Bullet's suspension provides a comfortable and smooth ride on paved roads, making it an ideal choice for commuting and cruising. Though not suited for extreme off-roading, it is more than enough for daily city rides.
Class 2/3, Bullet SE: 25Mph; Bullet V2:28Mph
View Speed and Motor Chart
25+ Miles in Class2 Throttle-Only; 50+ Miles in Class 1 PAS
Bullet SE: 48V 500W; Bullet V2: 48V 750W Brushless Rear Hub Motor
48V13Ah Battery
Hydraulic Disc Brakes w/ Electric Cut-Off Sensor
Kenda Kraze 20" * 4.0" Puncture-Resistant Fat Tire
Grip Twist Throttle
330lbs
Hydraulic Suspension, 60mm Travel w/ Lockout
48V2A Charger
13Ah Battery: 6.5 Hours
Easy Read LCD Display
48V 25A, 12 MOSFET
Moto Style Round Headlight, 120 LUX
Integrated Taillight w/ Brake Light
3 Levels
Speed Sensor
Yes
Ceramic Brake Pads
160mm Stainless
Q235 Steel
9/16” Alloy, composite platform pedals with reflectors
160mm Crank Length, 42T Chainring
132 Links
Double Wall Aluminum 36H Front & Rear
Black Stainless 13-Gauge Front/ 12-Gauge Rear
Aluminum D25.4 * H43mm
Aluminum 640mm Wide, 25.4mm Rise
Durable Ergonomic Grips
36H Disc Thru-axle Front, Nutted Rear
5'2" to 5'11"
30.7”
41.1”
44.7”
67.3”
26”
75lbs (with Battery)
13Ah Battery: 8.4lbs
330lbs
The RAEV electric bike, specifically the Bullet, features inner tubes within its tires. This means that the tires have an interior lining, referred to as an inner tube, which can be inflated to maintain air pressure. In cases of punctures or leaks, the issue typically lies with the inner tube rather than the tire itself. Inner tubes are usually made of rubber, equipped with an inflation valve, and are generally sized to fit within the appropriate width range of the tire.
The Bullet is a sports utility electric bike designed for urban cycling, equipped with 20 x 4.0 inch tires. The number "20" indicates the wheel diameter, while "4.0" represents the tire width. Whether you're commuting or enjoying recreational rides around the city, these durable tires excel on well-paved roads.It is not recommended to ride the Bullet electric bike on soft, sandy, or rocky bike paths.
The choice of tire size should take into account the frame size and structure of the electric bike. They all have recommended maximum tire clearances to fit securely in place. If you have any questions about the maximum tire clearance for the Bullet electric bike, please contact RAEV support.
Disclaimer: Tire sizes are not universal, and different manufacturers may have varying size guidelines. It's crucial to note that one size may not fit all, so if you have any questions about the maximum tire clearance, please contact RAEV support.
Rim (Wheel):
Hub:
Spokes:
Nipples:
PSI (Tire Pressure):
Please note: This information provides specifications for the Bullet GT, including rim dimensions, hub details, spoke lengths, nipple sizes, and recommended tire pressure.
Open the soft cover on the battery side
Insert the plug of the charger into the charging port of the battery and connect the other plug to the power supply
The status light of the charger is red
After the battery is fully charged, the status light of the charger is green
Remove the charger, keep it properly and close the soft cover
If the battery is charged on board, please power off the instrument
(During the charging , the battery is unable to power on, and the indicator light remains unlit.)
The key is hanging on the front brake cable of the bicycle. If unable to locate your keys, please contact us!
When it's time to give your ebike a foreseeable break, like when it's no longer biking season or you've suffered a recent injury, please make sure you follow these steps to store your battery and maintain its health:
Disc brakes are a common form of bicycle brake and a staple for RAEV ebikes. They activate when a rider pulls on an electric bike's brake levers, applying braking force from the brake lever to the rotor (or disc) that is mounted on the hub of the bike. This applied resistance, in turn, reduces a bike rider's overall speed.
The Bullet GTX comes equipped with hydraulic disc brakes. Hydraulic disc brakes use a sealed fluid system to apply braking force from the bike's brake lever. Brake fluid is housed within the hydraulic braking system, which connects to an internal piston. When the brake lever is pulled, the piston forces brake fluid towards the brake caliper. The pistons inside the brake caliper then take over that force, pushing the brake caliper against the brake pads and into the disc rotor. The end result, slowing the rotation of your Bullet GTX's rotor and the wheel.
Proper Installation: Before using the front fork, ensure it is correctly installed and securely fastened to the bicycle.
Regular Inspection: Periodically inspect the front fork for any signs of damage, wear, or loose components.
Post-Use Cleaning: After each use, wipe off dirt and debris to maintain the cleanliness of the front fork.
Lubrication Recommendation: It is recommended to lubricate the moving parts of the front fork.
Professional Caution: Do not attempt to disassemble or modify the front fork unless you are a qualified professional.
Stiffness or Lack of Suspension:
Check if the suspension is properly adjusted according to your weight and riding conditions.
Inspect for any visible damage or signs of wear on the suspension components.
Unusual Noises:
Investigate any unusual sounds during compression or rebound.
Ensure that all bolts and fasteners are securely tightened.
Insufficient grease causes this, and can be improved by adding a little grease along the pipe wall.
Add grease regularly.
Uneven Compression or Rebound:
Test the front fork for consistent compression and rebound.
Inconsistent performance may suggest internal issues that require professional inspection.
Loose Components:
Regularly check and tighten all bolts and fasteners.
Loose components can lead to instability and compromise safety.
Corrosion:
Inspect the front fork for any signs of corrosion, especially in areas exposed to the elements.
Address any rust or corrosion promptly to prevent further damage.
Improper Installation:
Verify that the front fork is correctly installed and aligned with the bike frame.
Incorrect installation can lead to handling issues and safety concerns.
Excessive Play:
Check for excessive play or wobbling in the front fork.
Excessive play may indicate worn-out bearings or other internal problems.
If you encounter any of these issues, it is recommended to consult the user manual for specific troubleshooting steps or seek assistance from a professional bike mechanic. Regular maintenance and timely addressing of problems contribute to the optimal performance and safety of the front fork.
Your Bullet arrives partially assembled. Inside the original packaging, you'll find the main accessory box accompanying your Bullet ebike. The accessory box contains the following items:
The following is a general list of accessories that are compatible with the Bullet. Please note this list is not comprehensive. If the product you're looking for is not listed or if you have any questions, feel free to reach out to RAEV Support.
Please read below carefully before placing your order.
We offer free shipping for electric bikes (Excluding remote areas). They generally will be shipped within 2-3 business day and will be delivered within a time frame of 2-5 business days depending on where you live. Accessories & parts are not included.
After receiving your order, we will do our best to ship them within the stated time frame. However, some unforeseeable events such as severe weather, riots, and many others do occur. Therefore, we seek your kind understanding that Raev can not be held liable for such shipping delays.
To ensure the security of purchases, Raev may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to our warehouse and inventory availability.
You will receive a shipment notification email/SMS once your order has shipped. The email/SMS will contain the tracking information.
While we take every reasonable precaution to ensure that products are well-packed, damage can occur during shipment from our warehouse to your destination. If your products are damaged during transit, please refuse delivery and have the driver note the refusal reason as “damaged”. If you are unable to refuse the damaged shipment or if shipping damage is concealed, notify us and the courier company immediately.
Shipping-related damages must be reported to the courier company and to us within 7 days of receipt of shipment. Take pictures of the damage and ask the courier company for confirmation or claim number. Open a support ticket with RAEV describing the damage, including photos and confirmation number from the courier company. Do not throw away the original packaging.
All orders over $200 and warranty replacements will be shipped with signature required unless requested otherwise by the customer or other special circumstances.
Most deliveries occur between 11 AM and 6 PM PST and must be signed for delivery. Packages returned to us due to failed delivery attempts will be charged a $35 reshipping fee. Refused packages (except items damaged during transit) may be charged a 15% re-stocking fee.
If your package is returned to us due to an incorrect or incomplete address, the customer will be responsible and pay for all delivery cost to re-deliver the order to a corrected address. RAEV/E-MOTION SPORTS will not be responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.
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